DEFATHLON KENYA
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Find answers about delivery, orders and Cash on Delivery.
Common questions answered
Frequently Asked Questions
Cash on Delivery is the only currently confirmed payment method. Pay when your order arrives. You do not need to enter card details.
Product prices are shown in Kenyan shillings (KES). Review the order total and any delivery charges before confirming.
Nairobi: Same-day delivery.
Other locations across Kenya: Delivery within 24–48 hours.
DEFATHLON Kenya has a 7-day returns policy. Contact us promptly for the return instructions applicable to your order. Further eligibility conditions, the return address, and refund timing must be confirmed with the store.
Order assistance
Get in touch
DEFATHLON LLC
P.O. BOX 00724-00100, Nairobi, Kenya
For order assistance, include your order number.